Terms of Use

Last updated:

1. Agreement to Terms

By accessing and using the website anklehip.world ("the Website"), operated by Anklehip ("we", "us", "our"), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use the Website.

2. Operator Information

Anklehip
361 Western Hills Drive, Avenues
Whangārei 0110, New Zealand
Email: admin@anklehip.world
Phone: +64 9 438 0404

3. Nature of Content

All content on this Website, including text, guidance, and educational materials related to lifestyle and balanced nutrition, is provided for informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment, and is not provided by a registered medical practitioner, dietitian, or other regulated health professional under New Zealand law. Always consult a qualified physician or appropriate registered health professional before making changes to your diet or lifestyle, particularly if you have existing medical conditions.

4. Consultation Services

We offer lifestyle consultation services focused on balanced nutrition and daily living. By booking a consultation, you agree to provide accurate information and to use our guidance as educational input rather than as a substitute for professional medical care. Specific terms regarding bookings, cancellations, and refunds are outlined in our Return Policy.

5. Acceptable Use

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems or data
  • Transmit harmful code, viruses, or malicious software
  • Reproduce, distribute, or modify our content without written permission
  • Use automated systems to scrape or collect data from the Website
  • Submit false or misleading information through our contact forms

6. Intellectual Property

All content on this Website, including text, design, graphics, and logos, is the property of Anklehip or its licensors and is protected by copyright and intellectual property laws. You may view and print content for personal, non-commercial use only.

7. Limitation of Liability

To the fullest extent permitted by New Zealand law, Anklehip shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or reliance on its content. Our total liability for any claim shall not exceed the amount you paid for our services in the 12 months preceding the claim.

Nothing in these Terms of Use excludes, restricts, or modifies rights or remedies you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other rights that cannot be lawfully excluded under New Zealand law.

8. Consumer Guarantees and Fair Trading

Our consultation services are provided to consumers in New Zealand in accordance with the Consumer Guarantees Act 1993 (CGA). Services must be carried out with reasonable care and skill, be fit for any particular purpose you tell us about, and be completed within a reasonable time. If our services fail to meet a guarantee under the CGA, you may be entitled to a remedy such as a refund or repeat performance.

We comply with the Fair Trading Act 1986 and will not make false, misleading, or deceptive representations about our services, qualifications, or outcomes. Educational lifestyle guidance does not guarantee specific health or wellbeing results.

For cancellation, refund, and remedy details, see our Return Policy.

9. Dispute Resolution

If you have a concern about our services or these Terms, please contact us first so we can try to resolve the matter promptly. If we cannot resolve a dispute, you may refer the matter to Consumer Protection (consumerprotection.govt.nz) or, for claims within the monetary limit, the Disputes Tribunal of New Zealand.

10. Third-Party Links

The Website may contain links to external websites. We are not responsible for the content, privacy practices, or availability of third-party sites. Accessing external links is at your own risk.

11. Governing Law

These Terms of Use are governed by the laws of New Zealand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

12. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to this page with an updated date. Your continued use of the Website constitutes acceptance of the revised terms.

13. Contact

For questions about these Terms of Use, please contact us at admin@anklehip.world or via our contact page.